With a fast growing Islamic banking affiliated entities, strong investment and private banking services and a leadership in the field of asset management products and Brokerage services, Emirates NBD is well positioned to grow and deliver outstanding value to its shareholders, customers, and employees. Inbound call center agents specialize in customer satisfaction, resolution delivery, and engagement for the existing customer base. The Group is also a major player in the corporate banking arena. Inbound call center software allows your in-person or remote call center to easily manage all inbound functions from one tool. The Emirates NBD 2007 merger between Emirates Bank International (EBI) and the National Bank of Dubai (NBD), became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the United Arab Emirates (UAE) to form a banking champion with the largest asset base in the GCC region summing up to AED 281.6 billion as at 31st December 2009, capable of delivering enhanced value across corporate, retail, Islamic and investment banking throughout the Gulf Cooperation Council (GCC) regionĮmirates NBD's vision is to be globally recognized as the leading and most dynamic financial services provider based in the Middle East.Įmirates NBD is a market leader across core business lines, it is the leading retail banking franchise in the UAE, with over 132 branches and over 705 ATMs / Cash Deposit Machines spread across the UAE. Arabic proficiency (expert/native level) strongly preferred About the CompanyĮmirates NBD, the leading banking group in the region was formed on 16th of October 2007 when the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). Ideal candidate is someone who has drive, enthusiasm and passion to help people The activities of inbound and outbound call centers can be merged with virtual. Excellent command of the English language Remote Inbound Call Center Representative - 18.17/hr Our client is looking for hardworking, motivated talent to join their remote customer service team. Call center activities and agents are only interconnected through the internet. Working in a multi-cultural environment Ability to multi-task and handle pressure Best Automated Service : RingCentral Learn More Design up to 250 auto-attendant menus and submenus to automatically route calls based on your unique workflows. Good knowledge of banking products and services Minimum of 1 year call center experience in a bank The Agent is crucial in building and retaining customers relationships. The Agent is also responsible for identifying and escalating customer issues to the appropriate department, as well as executing banking transactions and cross-selling products or special promotions. Wow Customer Supports dedicated agents will handle calls from your. The Inbound Call Center Agent is mainly responsible for answering incoming calls, actively listening to customers, providing information, troubleshooting and resolving customer problems and concerns regarding the bank’s products or services. Wow your customers with our outsourced inbound and outbound call center services.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |